What type of information we collect
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login, email address, password, computer and connection information and purchase history.
We also collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
It is your responsibility to ensure that your login, password and all other details in relation to your account remain confidential at all times.
How we collect information
When you conduct a transaction on our website, e.g. make an enquiry regarding our products or purchase from our shop, we collect the personal information you give us, such as your name, address and email address.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information will only be used for the specific reasons stated in this policy.
Why we collect information
We collect your details so that we can communicate with you, e.g. to respond to enquiries, fulfil your orders, contact you if you have opted-in to receive marketing. We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
How we store, use, share and disclose your personal information
Our site is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be kept in Wix’s data storage, databases and the general Wix.com applications, on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Bon Bo Vendi adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our shop and its service providers.
If you provide our merchant processers with your credit card information, these details are securely encrypted; we cannot access your financial information.
When freight companies or Australia Post are involved in delivery of goods, we supply your name and address to that company so your order can be delivered.
We will never sell, reuse, rent or loan your personal information to any third parties. We may disclose your personal information if we are required to do so by law or if you violate our Website Terms and Conditions.
How we communicate with you
We may use your personal information to contact you, for example to respond to your enquiry, notify you regarding your order, troubleshoot problems with your account, inform you about promotions.We may contact you via email, telephone, text messages, mail or any other means of communication you have offered to us.
You can opt out of receiving such messages at any time by contacting us at email@example.com.
A cookie is a small data file that is downloaded and stored on your device by your web browser. It tracks your movements within websites.
Most browsers are automatically set to accept cookies but you may alter the settings of your browser to prevent automatic acceptance. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services, or may otherwise adversely affect your user experience.
Our site is hosted on the Wix.com platform. Wix uses two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify you.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. they are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about you, such as web surfing behaviour or user preferences for a specific site.
You can check which cookies are used on our site by using Chrome's built-in cookie view. Click the three dots at the top right hand side of Chrome and open a new incognito window. Then go to www.bonbovendi.com.au, click the lock icon next to the URL bar and then click Cookies.
Information on deleting or controlling cookies is also available at www.aboutcookie.org. Please note that Bon Bo Vendi does not provide this website, and we cannot ensure its accuracy, completeness or availability.
How you can withdraw your consent
If you wish to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you may do so, at any time, by contacting us at firstname.lastname@example.org.
last updated October 2018